After-sales service
Sales Technical Service Support
The company implements an agency sales system nationwide and provides customers with comprehensive pre-sales and after-sales technical service support, covering the entire product lifecycle from initial technical solution implementation and after-sales service.
Customer Training
Julag's customertraining is divided into two parts: on-site customertraining and headquarters training. According to customer needs,high-quality,customized training is provided.
Professional After-Sales Service Team
Julag has a professional after-sales service team with rich experience in production, installation, and commissioning.
Regular Maintenance and Inspection
Julag can conduct regularequipment maintenance andinspection accordingto customer needs to ensure that customers can keep abreast of therunning status of the equipment. The company's marketing center will arrange special personnel to conduct regular return visits to the equipment at the customer's location.
Fast Response Mechanism
Customers can quickly initiate maintenance requests byscanning the machine tool maintenance code via mobile WeChat. The company will respond within 2hours of receiving the maintenance call and provide parts(excluding special parts) of the same quality and performance within 24hours to ensure the normal operation of the equipment.
Contact Information
Email: billows2014@163.com
Website: en.billows.com.cn
Address: No. 003 Shanglin Road, Fengdong New Town, Xixian New District, Xi'an.China